Help Center

How can we help?

We're here to help with your sourcing, shipping, storage, and account questions.

Email

support@totalspaceglobal.com

Website

totalspaceglobal.com

Response time

Within 1 business day (Mon–Fri)

Frequently asked questions

How do I track my order?

Open the Track tab in the app and enter your tracking number and email.

How do I delete my account?

Go to Account → Delete account. This permanently removes your data.

Can I request a custom sourcing project?

Yes — submit a lead from the home screen and our team will reach out.

Do you ship internationally?

Yes. We coordinate global shipping including sea freight and air freight from China.